Welcome to our F.A.Q’s page. The questions below have all been submitted by teachers, I.T Managers and Headmasters interested in the Parent Portal. Please. Feel free to contact us if you have any further questions.

  • Does the information serving on the Parent Portal come from the VLE interface?
    • No the VLE is a separate programme.

  • Does the design of the parent portal mimic the school website design?
    • The Parent Portal application is a bespoke application and can be created in any format/design wanted by the school. The Parent Portal can be the same as the school’s website or completely different.

    As shown by St. Paul’s, their version of the Parent Portal is completely different to our demo version. The Parent Portal is completely customisable, with regards to both design and content.

  • Do we need to have SIMS?
    • NO

    SIMS runs on an SQL platform. The Parent portal does not rely on anything as it is programmed using PHP and an SQL interpreter. The data is taken from SQL and transferred to the webpage by Concept 247 MS.

  • Do we need to log on to all our accounts separately, ie: V.L.E, SIMS and Parent Portal?
    • For security purposes we strongly recommend that all accounts logins are kept separately. However if the school wanted a ‘Single Sign-On’ Concept 247 MS would be able to assist in the development which will incur extra cost.

  • Does Concept 247 MS have the capacity to handle the increased demand of the Parent Portal?
    • Yes, we are fully prepared and able to take on a large number of school’s, and deliver the application to a high quality standard and in a pre-determined timeframe.

  • Does the Parent Portal require any additional data input?
    • No, the data comes live from SIMS and with regards to usernames; these can be simply imported from the SIMS database into the system using a CSV file.

  • It sounds very expensive?
    • Concept 247 MS believes in developing products at very affordable prices. Our product is of very high quality, completely bespoke and compatible with any systems you have at the moment. Please click here to contact us if you would like further details on our pricing structure.

  • Is this a passive system, i.e. Can we push information to parents, e.g. email newsletters etc?
    • Concept 247 MS prides itself in achieving what the client wants. As the application is bespoke we can pretty much do what we like given the time.

  • If we take on the Parent Portal are we able to add features etc?
    • Our Yearly Maintenance covers new modules, updates, fixes and software support. We welcome schools with their suggestions to help improve the Parent Portal.

  • Do you need a copy of our Data Base and what assurances will you give?
    • Concept 247 MS does not need a copy of your data base however we will need access to your servers at some point. Concept 247 MS is a registered Data Controller PZ1951032 with the Information Commissioner’s Office.

    Questions about St. Paul’s adoption of the Parent Portal

  • How long has the Parent Portal been live at St Paul’s school?
    • In February 2008 St. Paul’s launched their Parent Portal to its year 7 group. This proved to be a great success, with 105 out of 180 parents logging in on the first day. By day four all of the parents had logged on. After a month trial, St. Paul’s decided to roll out to the Parent Portal to the whole school with great success.

  • What kind of support do St. Paul’s School offer their parents using the Parent Portal?
    • St. Paul’s have a Support email address and telephone number (which is manned during school hours) for parents to contact with any problems/queries.

  • How have staff/teachers reacted to the application:
    • There has been a very positive reaction from all staff, and a significant increase in staff use of the recording system. See our videos by Simon Uttley, the Headmaster, and Mathew Bennett the I.T teacher at St. Paul’s for a teacher’s perspective on the Parent Portal, click here.

  • What was St. Paul’s time frame with Concept 247 MS?
    • When we initially started the application we set a timeframe of 6 months, Concept 247 MS had the application ready in one month.. Implementing the system into the school took a couple more months as we wanted to do a pilot test on one year before rolling it out to the whole school.

    For further information on St. Paul’s adoption of the Parent Portal, please watch this video by the Headmaster Simon Uttley.

    If you have any further queries you would like to add please feel free to contact us any time.






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